Privacy Policy
Last Updated: September 2, 2026
Flow Tools LLC operates the WellBeings business and brand (“WellBeings,” “we,” “us,” or “our”), including GoWellBeings.com, and provides wellness services at 10900 Medlock Bridge Road, Suite 308, Johns Creek, Georgia 30097. This Privacy Policy explains the information we collect, how we use and disclose it, and the choices available to you when you use our website, submit a form, communicate with us, create an account, book an appointment, purchase a service or membership, or visit WellBeings.
Information We Collect
Information You Provide
We and the service providers that support our operations may collect information you provide, including:
- Contact and account information, such as your name, email address, mailing address, telephone number, date of birth, login information, and emergency contact information.
- Appointment and transaction information, such as services booked, appointment history, memberships, packages, purchases, payment status, and related records.
- Payment information submitted through our booking or payment providers. Payment-card information may be processed and stored by those providers rather than directly by WellBeings.
- Waiver, intake, and wellness information you choose to provide in connection with our services, including information relevant to your ability to safely participate.
- Communications and other information you provide when you submit a form, contact us, respond to a survey, request assistance, or otherwise communicate with us.
Please do not provide information that is unnecessary for us to deliver the requested service.
Information Collected Automatically
When you use our website, we and our service providers may automatically collect information such as your IP address, browser type, device type, operating system, referring page, pages viewed, links clicked, date and time of access, cookie identifiers, and approximate location derived from your IP address.
We use cookies, pixels, web beacons, and similar technologies to operate and improve our website, remember preferences, understand website activity, measure advertising performance, and deliver or evaluate relevant advertising. Our website does not intentionally request precise, real-time GPS location from your device.
Information From Other Sources
We may receive information from service providers and business partners that assist with booking, account management, payments, communications, analytics, and advertising. This may include information from Mindbody, payment processors, website providers, communications providers, Meta, and Google.
How We Use Information
We may use information to:
- Operate, maintain, and improve our website, facility, and services.
- Respond to inquiries and provide booking assistance.
- Create and manage client accounts.
- Schedule, administer, and confirm appointments.
- Process purchases, memberships, refunds, and other transactions.
- Administer waivers and help determine whether services can be provided safely.
- Communicate about appointments, accounts, purchases, memberships, policies, and service updates.
- Send promotional communications where permitted by law and consistent with the choices and consent you provide.
- Personalize content and understand how people use our website and services.
- Measure and improve advertising and marketing performance.
- Maintain security, prevent fraud or misuse, and troubleshoot technical issues.
- Maintain business, tax, accounting, insurance, and legal records.
- Comply with applicable law and protect our rights, property, customers, personnel, and others. We do not use information collected through waivers or health and intake forms for targeted advertising.
Text Messages and Email
Depending on the information, choices, and consent you provide, we may send service-related communications concerning your inquiries, booking requests, appointments, account, purchases, or memberships. We may also send promotional communications where permitted by law and consistent with the consent you provide.
Consent to receive marketing communications is not a condition of purchasing our services. Message frequency varies. Message and data rates may apply. Reply STOP to any text message to opt out or HELP for assistance. You may also contact us at [email protected]. After opting out of marketing messages, you may still receive non-marketing communications that are necessary to complete or administer a requested transaction or service, where permitted by law.
You may unsubscribe from marketing emails by using the unsubscribe link included in the email. We may continue sending non-marketing emails concerning your appointments, account, purchases, or other requested services.
Mobile information and text-message opt-in data and consent will not be sold or disclosed to third parties or affiliates for their own marketing or promotional purposes. We may disclose this information to service providers that help us deliver and administer our communications.
Please see our Terms and Conditions for additional messaging terms.
How We Disclose Information
We may disclose information in the following circumstances:
Service Providers
We may disclose information to providers that perform services on our behalf or support our operations, including booking and membership platforms, payment processors, website hosting and maintenance providers, email and text-message providers, professional advisers, analytics providers, and other operational vendors. They receive information as reasonably necessary to provide their services, subject to applicable agreements, terms, and law.
Advertising and Analytics Partners
We work with advertising and analytics partners, including Meta and Google. These partners may use cookies, pixels, and similar technologies to collect information about activity on our website for analytics, advertising measurement, and relevant advertising. We do not disclose information collected through waivers or health and intake forms to advertising partners for targeted advertising.
Legal, Safety, and Compliance Purposes
We may disclose information when we reasonably believe disclosure is necessary to comply with law, regulation, subpoena, court order, or other legal process; respond to lawful government requests; investigate or prevent fraud, security incidents, or misuse; enforce our agreements; or protect the rights, property, health, or safety of WellBeings, our customers, personnel, or others.
Business Transactions
We may disclose or transfer information in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, change of control, liquidation, bankruptcy, or similar business transaction. We will provide notice or obtain consent where required by applicable law.
With Your Direction or Consent
We may disclose information when you direct us to do so or provide your consent.
Sale, Sharing, and Targeted Advertising
We do not sell personal information for monetary consideration. However, certain disclosures through advertising cookies, pixels, and similar technologies may be considered “selling,” “sharing,” or targeted advertising under some state privacy laws.
Where applicable, you may request to opt out of covered sale, sharing, or targeted advertising by contacting [email protected]. You may also manage cookies through your browser and use industry opt-out tools offered by the Digital Advertising Alliance and the Network Advertising Initiative. Your choices may be specific to the browser or device you use.
Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining client and transaction records, administering waivers, complying with legal, tax, accounting, insurance, and regulatory obligations, resolving disputes, and enforcing agreements.
Retention periods vary based on the nature of the information, the reason it was collected, applicable legal requirements, and our legitimate operational needs. Service providers may retain information according to their own legal obligations and retention practices. We may retain certain information after a deletion request when permitted or required by law.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmitting or storing information is completely secure, and we cannot guarantee absolute security.
Your Choices and Privacy Rights
Account Information
You may be able to review or update certain account information by signing into your account. You may also contact us for assistance.
Text Messages
Reply STOP to any text message to opt out of future text messages covered by that request. You may also communicate a request to stop messages through another reasonable method. Reply HELP for assistance.
Use the unsubscribe link in a marketing email or contact [email protected]. Unsubscribing from marketing emails does not prevent service-related emails concerning appointments, accounts, transactions, or other requested services.
Cookies and Advertising
Most browsers allow you to block or delete cookies. Blocking cookies may affect certain website functions. You may also use the choices described in the Sale, Sharing, and Targeted Advertising section.
Access, Correction, and Deletion
You may contact us to request access to, correction of, or deletion of personal information. Depending on where you live, you may have additional rights under applicable privacy law. We may need to verify your identity before processing a request. Certain requests may be limited or denied where permitted by law, including when retaining information is necessary to complete a transaction, protect security, comply with law, maintain financial or waiver records, or establish, exercise, or defend legal claims. We will not unlawfully discriminate against you for exercising an applicable privacy right.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13. If we learn that we collected personal information from a child under 13 without legally sufficient authorization, we will take appropriate steps to delete it. Services offered to minors are subject to our eligibility and safety policies and may require authorization from a parent or legal guardian.
Third-Party Services and Links
Our website may link to or integrate with third-party services, including Mindbody and payment, social-media, and advertising services. Those services may collect and process information under their own privacy policies and terms. This Privacy Policy governs WellBeings’ handling of information and does not control independent practices of third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the Last Updated date. Changes become effective when posted unless otherwise stated. When required by law, we will provide additional notice or obtain consent before applying material changes.
Contact Us
If you have questions, concerns, or privacy requests, contact:
Flow Tools LLC (WellBeings)
10900 Medlock Bridge Road, Suite 308
Johns Creek, Georgia 30097
(678) 780-1385